We are open to collaboration with brands, partners, and corporate clients through one of the following scenarios:
1. Tableware and ceramic objects for HoReCa
For over 8 years we have been working with spaces as part of 01001011Studio, collaborating with project authors to create meaningful objects within environments. At 01001LAB we specialize in crafting functional small-form objects and can create a unique production piece or series of objects for your restaurant, hotel, or cafe. Objects are made from wear-resistant materials. We retain technical templates, so we can produce an additional batch if needed over time.
2. Corporate orders
We can create a unique object for your employees and partners. We will develop the concept together with you and approve the prototype of the item, which will then be produced for you in the required quantity.
3. Collaborations and white-label design
We will create an object or collection together with your brand, from concept to finished production run. White-label format is available: design development, prototyping, and manufacturing under your brand with full confidentiality. We handle the entire cycle — concept, 3D modeling, sample testing, material selection, and production quality control.
4. Branding of stock items
If you are limited on time, we can offer special conditions for purchasing products from our existing stock.
Express delivery:
Express delivery is carried out within the Moscow Ring Road and the nearest Moscow region using the Yandex Delivery courier service. Delivery is carried out to the selected address within 1 day. The cost of express delivery is calculated when placing an order. Please note that this delivery option is only available in Moscow.
Door-to-door delivery:
Door-to-door delivery is carried out to the selected address using the Yandex Delivery courier service. Delivery times are 2–14 days and depend on your location. The exact delivery times and costs are calculated when placing an order.
Delivery to a pick-up point:
Delivery to the order pick-up point is carried out by the Yandex Delivery courier service. A specific pick-up point is selected when placing an order. Delivery times are 2–14 days and depend on your location. The exact delivery times and costs are calculated when placing an order.
We strive to improve the quality of our delivery and packaging of goods. In the event of an incorrect order or delivery of goods of inadequate quality, we will exchange the goods at our expense or refund your money. Exchange of goods (based on the Consumer Protection Law) is carried out after an examination by the service center.
If the purchase does not suit you in terms of shape, dimensions, color, size, or configuration, it can be returned within 14 days.
The following items are not subject to exchange or return:
– Goods of proper quality if the packaging has been damaged.
– Goods of good quality (without evidence of damage during transportation) if their marketable appearance, consumer properties, and documents confirming the fact and conditions of purchase of the specified goods (sales receipt or cash register receipt) have not been preserved.
Return of goods of good quality.
To return goods, you will need:
– A photocopy of the first page of your passport.
– A sales receipt or cash register receipt.
– A return form (available from the manager by calling the phone number listed on the website).
The above documents, together with the goods in their original packaging, must be sent to the following address: 119072, Moscow, Serafimovich Street, 2. Before sending the parcel, please notify us by email at info@01001lab.com. Funds will be refunded within 10 days of receipt of the return by transfer to the bank details specified in the return form.
Return of goods of inadequate quality.
If you have received a product of inadequate quality, please send us a photo of the product showing the defect to info@01001lab.com. Our manager will then contact you to arrange the return/exchange of the product. If you need to return the product to us, we will cover the shipping costs.
ATTENTION! Differences in the shades of the product and the photo on the website are not a sign of poor quality. Differences in shades may be affected by monitor settings set by equipment manufacturers.
